PQE's Managed IT Services give small and mid-sized businesses a full-service IT department without the overhead. Proactive monitoring, fast support, and a team that treats your infrastructure like their own.
Break-fix IT is expensive and reactive. In-house staff are costly and hard to retain. PQE gives you a dedicated, experienced IT team available during your business hours — for a predictable monthly fee that is a fraction of what in-house would cost.
Tier 1 through Tier 3 support for your employees — password resets, application issues, device troubleshooting, and beyond. Responsive, knowledgeable, available during your business hours.
Continuous monitoring of servers, workstations, and network devices for performance issues, security threats, and outages — we act before issues become emergencies.
Router and switch management, VPN configuration, firewall rules, and general network health monitoring. Your network stays stable, secure, and optimised.
Operating systems, applications, and security tools kept fully up to date. Vulnerability patches applied systematically to reduce exposure and ensure compliance.
We handle your software subscriptions, vendor escalations, and licence renewals so your internal team stays focused on the work that matters.
Every system, configuration, and change is documented. Monthly reports give you full visibility into your IT environment's health and activity.
We learn about your current IT setup, pain points, and goals. No obligation, no pressure.
Remote audit of your systems — gaps, risks, and quick wins identified.
Monitoring tools deployed, environment documented, dedicated support team assigned.
Monthly reporting, proactive maintenance, always-available helpdesk — continuously improving your IT posture.
US and EU businesses that need reliable IT support without the cost of full-time in-house staff.
Companies tired of calling IT only when something breaks, ready to shift to a proactive managed model.
Organisations that need predictable monthly IT costs and want to eliminate surprise repair bills.
PQE completely transformed how we handle IT. Before, we were always firefighting — now we have proactive monitoring and a helpdesk that actually responds. Downtime has dropped significantly and the monthly reports keep us fully informed. Worth every penny.
Switching to PQE's managed model cut our IT costs by over 60% and we finally have a team that manages everything proactively. Communication is excellent — you'd never know they're not sitting in our office. Genuinely the best IT decision we've made.
As a firm expanding into the US market we needed reliable IT support across time zones. PQE understood our requirements from day one. Their patch management and network oversight is rigorous and we have had zero major incidents since onboarding.